Junior Operations Executive

Key Accountabilities:

• Assist in monitoring daily mall operations and ensure a clean, safe, and customer-friendly environment.
• Conduct regular floor walks and report operational, housekeeping, maintenance, and safety issues.
• Monitor cleanliness and hygiene standards of restrooms and common areas.
• Support daily inspection of assigned retail outlets and record observations.
• Maintain inspection checklists and ensure identified issues are followed up for closure.
• Monitor customer movement, parking areas, and high-traffic zones and report operational concerns.
• Assist in supervising and coordinating mall floor staff to ensure proper deployment and task completion.
• Respond to customer queries, complaints, and routine operational issues and escalate matters when required.
• Coordinate with Housekeeping, Security, Maintenance, and other support teams for timely resolution of issues.
• Maintain daily operational records and provide updates to the Operations Executive / Duty Manager.

Preferred Knowledge, Skills & Behaviors: 

• Bachelor’s degree in Business Administration, Management, Hospitality, Engineering, or a related field.
• 0–2 years of relevant experience; fresh graduates may also apply.
• Basic proficiency in MS Office, particularly Word and Excel
• Strong communication and coordination skills.
• Relevant certifications in Facilities Management, Operations, Hospitality, or Health & Safety are a plus.
• Willingness to work shifts, weekends, and public holidays
  
   
   

Last Date To Apply 20 October, 2026