Senior Officer Bancassurance Operations

1. New Business Processing

• Create and route cases accurately and on time in accordance with Standard Operating Procedures (SOPs).
• Support underwriting turnaround time (TAT) and ensure smooth business processing.

2. Post-Sales Activities

• Process post-sales service requests promptly and efficiently.

• Manage end-to-end processing of surrender, cancellation, and refund cheques.
• Ensure proper documentation and maintain close coordination with the Finance team.

3. HR Support (Sales Staff)

• Maintain audit-ready employee records through accurate documentation, verification, and systematic indexing.

4. Inventory Management & Reconciliation

• • Validate allotment details and ensure accurate regional distribution.
  • Maintain transparent and up-to-date inventory trackers.

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